Staff Service Desk
The Office of Information Technology is here to serve staff members to the best of our ability.
List of Staff Services
Administrative Systems
Banner
Beyond Trust
Classroom and Event Technologies
Client Relation and Services
Element K Training
Employee Accounts
Employee Emails
Guest Accounts
Handheld Devices
Hardware Standards/Options
Home/Personal Purchases
Information Classification and Handling Requirements
Information Management and Reporting
Information Security Advice and Assistance
Information Security Strategy, Architecture, Technologies
Information Systems
Information Security
Instructional Technology
IT Disaster Recovery and Business Continuity
ITS Customized Training Request
Banner
Beyond Trust
Classroom and Event Technologies
Client Relation and Services
Element K Training
Employee Accounts
Employee Emails
Guest Accounts
Handheld Devices
Hardware Standards/Options
Home/Personal Purchases
Information Classification and Handling Requirements
Information Management and Reporting
Information Security Advice and Assistance
Information Security Strategy, Architecture, Technologies
Information Systems
Information Security
Instructional Technology
IT Disaster Recovery and Business Continuity
ITS Customized Training Request
JCard
jagLists
Lost-Stolen Equipment
Network
Network Services
Network Support – Infrastructure
New Voice Mail Systems (FAQ)
Open Computer Labs
jagLists
Lost-Stolen Equipment
Network
Network Services
Network Support – Infrastructure
New Voice Mail Systems (FAQ)
Open Computer Labs
PC Repair
Project Intake Process
Project Management Services
Service Desk
Software and Hardware Downloads
Software Security Review (Developed or Purchase)
Spam Filtering
Student Information Systems (SIS)
Technology Infrastructure
Technology Support
Training Handouts
Project Intake Process
Project Management Services
Service Desk
Software and Hardware Downloads
Software Security Review (Developed or Purchase)
Spam Filtering
Student Information Systems (SIS)
Technology Infrastructure
Technology Support
Training Handouts
How may we help?
By Web
By phone
678-891-3460 - Service Desk
By Audience
By Land
jagSPOT Locations & Hours of Operation (pdf)
Alpharetta Clarkston
A-0125 CL-2350
Decatur Dunwoody
SF-2200 NE-160
Newton
1N-2200
Critical Updates
May 16th, 2012
The Office of Information Technology will be performing additional upgrades to Banner starting at 11pm Thursday May 17th and finishing on Sunday May 20th at 6am.
Get Help
Need help with a computer issue, software problem, or other technology related issue? Visit us at the Service Desk to find answers or get help.
Service Desk Hours
Monday - Thursday
7:00 a.m. to 7:00 p.m.
Friday
7:00 a.m. to 5:00 p.m.
Saturday and Sunday
12:00 p.m. to 5:00 p.m.
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