Staff Service Desk
The Office of Information Technology is here to serve staff members to the best of our ability.
List of Staff Services
Administrative Systems
Banner
Beyond Trust
Classroom and Event Technologies
Element K Training
Employee Accounts
Employee Emails
Guest Accounts
Handheld Devices
Hardware Standards/Options
Home/Personal Purchases
Information Classification and Handling Requirements
Information Management and Reporting
Information Security Advice and Assistance
Information Security Strategy, Architecture, Technologies
Information Systems
Information Security
Instructional Technology
IT Disaster Recovery and Business Continuity
ITS Customized Training Request
Banner
Beyond Trust
Classroom and Event Technologies
Element K Training
Employee Accounts
Employee Emails
Guest Accounts
Handheld Devices
Hardware Standards/Options
Home/Personal Purchases
Information Classification and Handling Requirements
Information Management and Reporting
Information Security Advice and Assistance
Information Security Strategy, Architecture, Technologies
Information Systems
Information Security
Instructional Technology
IT Disaster Recovery and Business Continuity
ITS Customized Training Request
JCard
jagLists
Lost-Stolen Equipment
Network
Network Services
Network Support – Infrastructure
New Voice Mail Systems (FAQ)
Open Computer Labs
jagLists
Lost-Stolen Equipment
Network
Network Services
Network Support – Infrastructure
New Voice Mail Systems (FAQ)
Open Computer Labs
PC Repair
Project Intake Process
Project Management Services
Service Desk
Software and Hardware Downloads
Software Security Review (Developed or Purchase)
Spam Filtering
Student Information Systems (SIS)
Technology Infrastructure
Technology Support
Training Handouts
Project Intake Process
Project Management Services
Service Desk
Software and Hardware Downloads
Software Security Review (Developed or Purchase)
Spam Filtering
Student Information Systems (SIS)
Technology Infrastructure
Technology Support
Training Handouts
Critical Updates
June 10th, 2013
Students may experience intermittent outages with email during an upgrade beginning at 10pm Friday, June 21, 2013 and continuing through Sunday June 23, 2013. Please click here for further information.
Announcements
GPC Faculty and Staff members, did you know that you are eligible to participate in Microsoft’s Software Assurance Home Use Program (HUP)? This program will allow you to purchase a copy of Microsoft Office Professional Plus 2010 software at a nominal cost—less than $10! For more information, please log into the Employee Downloads page.
Service Desk Hours
Monday - Thursday
7:00 a.m. to 7:00 p.m.
Friday
7:00 a.m. to 5:00 p.m.
Get Help
Need help with a computer issue, software problem, or other technology related issue? Visit us at the Service Desk page to find answers or get help:
By Web
Submit a Service Desk ticket
Contact us by email
By Phone
678-891-3460
Chat Now
Monday - Friday
8:00 a.m. to 4:00 p.m.
8:00 a.m. to 4:00 p.m.
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