Enterprise Services Support

Enterprise Services Support (ESS) provides hosting services for campus departments to enjoy secure and reliable computing environments for their faculty, staff and students. By leveraging investments the college has made in the GPC datacenter facility, departments can avoid the expense and hassle of maintaining their own computer rooms and equipment. The GPC Data Center provides a secure facility with redundant power, network connectivity and systems monitoring. Enterprise Server Support (ESS) team provides support for all server and database services for all of Georgia Perimeter College Faculty, staff, students, and Guest. The Enterprise Server Support team operates over 500 server-based systems supporting GPC. The systems are located at two large data centers and 6 smaller supporting data centers. ESS provides centralized data backup, and archival and tape storage. Application support for Email, Banner, Maximo, student email, Enrollment Management as well assistant Database support for Microsoft SQL Server, MySQL, and Oracle.
 
In addition, backup services is an additional service offered by Enterprise Services Support. This allows server administrators to backup server data and operating systems to the centralized backup environment. In addition to onsite storage, the backup environment as a whole is backed up and sent offsite, thus maximizing the redundancy of your data. Enterprise Services Support also runs an enterprise level VMWare server environment which allows a single physical server to be partitioned into multiple “virtual machine” servers, each with the appearance and capabilities of running on its own dedicated machine. Each virtual server can run its own operating system (Windows or Linux), is assigned its own hostname and may be independently administered, configured and rebooted without impact on other virtual servers.
 
 
Contact Information:
 
 
Jason Berry
Assistant Director of Enterprise Services Support
678-891-2467

Service Desk Hours

Monday - Thursday
7:00 a.m. to 7:00 p.m.
 
Friday
7:00 a.m. to 5:00 p.m.
 

Get Help

Need help with a computer issue, software problem, or other technology related issue?  Visit us at the Service Desk page to find answers or get help:
 
By Web
Submit a Service Desk ticket

Contact us by email
By Phone
678-891-3460
 

Chat Now

Monday - Friday
8:00 a.m. to 4:00 p.m.
Live chat by SightMax
Live Chat by SightMax