Walk-up technical assistance for GPC students
Hours Tuesday and Wednesday 10am-2pm
Locations Clarkston CL2350 JagSPOT and Newton 1N2200 JagSPOT
Logistics of Services
Services include Antivirus/Antispyware scanning
Services include Antivirus/Antispyware scanning
- System cleaning information
- Setting browser configurations
- Configuring a system to function with iCollege
- Providing installation assistance with GPC provided software
- Troubleshooting hardware issues
- Assistance with wireless printing set-up
- Configuring network settings to accept GPC's network and wireless
- Assisting with peripheral connections to the customer's equipment
- Providing advice for system maintenance and configuration
Services do not include
- Replacement of default or damaged hardware
- Voiding of warranties
- Purchasing of hardware or software
- System rebuilds or in-depth OS repairs or rebuilds
- Compromising the internal security of GPC's network or systems
-
Anything violating GPC or Board of Regents policy
Service Desk Hours
Monday - Thursday
7:00 a.m. to 7:00 p.m.
Friday
7:00 a.m. to 5:00 p.m.
Get Help
Need help with a computer issue, software problem, or other technology related issue? Visit us at the Service Desk page to find answers or get help:
By Web
Submit a Service Desk ticket
Contact us by email
By Phone
678-891-3460
Chat Now
Monday - Friday
8:00 a.m. to 4:00 p.m.
8:00 a.m. to 4:00 p.m.
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