Techspot
 
Walk-up technical assistance for GPC students
 
Hours Tuesday and Wednesday 10am-2pm
Locations Clarkston CL2350 JagSPOT and Newton 1N2200 JagSPOT
 
Logistics of Services
Services include Antivirus/Antispyware scanning
  • System cleaning information
  • Setting browser configurations
  • Configuring a system to function with iCollege
  • Providing installation assistance with GPC provided software
  • Troubleshooting hardware issues
  • Assistance with wireless printing set-up
  • Configuring network settings to accept GPC's network and wireless
  • Assisting with peripheral connections to the customer's equipment
  • Providing advice for system maintenance and configuration
Services do not include
  • Replacement of default or damaged hardware
  • Voiding of warranties
  • Purchasing of hardware or software
  • System rebuilds or in-depth OS repairs or rebuilds
  • Compromising the internal security of GPC's network or systems
  • Anything violating GPC or Board of Regents policy
     
 

Service Desk Hours

Monday - Thursday
7:00 a.m. to 7:00 p.m.
 
Friday
7:00 a.m. to 5:00 p.m.
 

Get Help

Need help with a computer issue, software problem, or other technology related issue?  Visit us at the Service Desk page to find answers or get help:
 
By Web
Submit a Service Desk ticket

Contact us by email
By Phone
678-891-3460
 

Chat Now

Monday - Friday
8:00 a.m. to 4:00 p.m.
Live chat by SightMax
Live Chat by SightMax