Phone Systems

Summary of Service: 
The Office of Information Technology at Georgia Perimeter College offers telephone, voicemail, and long distance, services to college departments via GPC-owned equipment and through various telecommunications providers.
 
Phone Sets:
Model 7911 – Basic set: Single line, small display, one-way speaker and four interactive soft keys that guide the user through call features and functions.
 
Model 7940/7941 - Basic office model: Up to two lines, display is larger than the 7911, two-way speaker, built-in headset connectivity, and easy access to caller information, applications, and telephone features.
 
Model 7960/7961 - Administrative/reception desk model: Up to six lines, two-way speaker, large pixel-based display, built-in headset connectivity, and easy to use features. If more lines are needed an attachment can be added to accommodate up to 14 additional lines for a potential of 20 lines.
 
Voice Mail:
Voice Mail is a personal telephone message center that provides the security of password protection and the convenience of receiving messages when your phone is unanswered or in use.  You can record several different greetings, and then later select the one that is most appropriate for your situation. 
 
You can access your voice mail box from any telephone, using your password. Unified Messaging allows your voice messages to appear in your GPC/Exchange e-mail inbox as well as on your phone. You can play messages through your computer, a handheld device, or listen to them on your phone.
 
Long Distance:
A personal authorization code allows you to charge your personal long distance calls directly to your account and can be used from virtually any GPC phone.  Faculty and staff are provided a long distance code per qualified request. Please submit your request via the service desk.
 
Phone Directory:
To look up any faculty or staff member's office phone, or go to the online directory. Local contact information for most students is also available via the directory.
 
Frequently Asked Questions:
This collection of frequently asked questions (FAQ) provides brief answers to many common questions about GPC’s phone system and use.
 
Callmanager
To setup speedialing or manage your phone lines, log into the Cisco Callmanager using your GPC user name and password.  A user guide is also available thru this portal.
 
Quick Reference Guides and Tutorials:
Learn how to make the most of your phone by accessing the quick reference guides and tutorials for an in-depth view of features and functionality.
 
Voice of IP (VoIP) Telecommunications System Training and Help 
 
 
Quick Reference Guides and Tutorials
 
 
Tutorials
 
Help For help with a particular phone you may contact the Service Desk: 678-891-3460.
 
How to Access or Request:
Please contact the service  desk for assistance or to address problems.
 
 
 

Service Desk Hours

Monday - Thursday
7:00 a.m. to 7:00 p.m.
 
Friday
7:00 a.m. to 5:00 p.m.
 

Get Help

Need help with a computer issue, software problem, or other technology related issue?  Visit us at the Service Desk page to find answers or get help:
 
By Web
Submit a Service Desk ticket

Contact us by email
By Phone
678-891-3460
 

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