Service Desk Announcement Archive 2013
|Apr. 22nd, 2013||
iCollege-D2L Transition May 8!
iCollege will officially transition from Blackboard Vista to the Desire2Learn (D2L) platform on Wednesday, May 8, 2013. Beginning at 7:00am until 1:00pm on Wednesday, May 8, iCollege- Vista and iCollege- D2L will be unavailable to faculty, staff, and students. When the transition is complete, http://icollege.gpc.edu will take you to iCollege-D2L rather than iCollege- Vista.
On May 8, iCollege- Vista becomes a non-production system and should ONLY be used to retrieve old course materials. A link to login to iCollege- Vista will be available from the Getting Help pages. This link will be available until July 7, 2013. After July 7, iCollege- Vista will be inaccessible to GPC faculty and staff. Students will no longer have access to iCollege- Vista after May 8!
|Mar. 22nd, 2013||
Planned Outage for Banner Student System from 4/13-4/16!
There will be a planned outage of the production Banner Student System, Saturday, April 13 – Tuesday, April 16. This affects all online SIS, eSAMS, Banner INB, Xtender / Banner Document Imaging, and Banner batch processing.
This outage commences Saturday, April 13, 12:01 a.m., and ends Tuesday, April 16, 11:59 p.m. This outage will affect all Banner DB access, including:
Note: iCollege will be available.
|Feb. 1st, 2013||
We are receiving a large number of phishing scam emails. Many of them indicate that your email box has reached its maximum size limit and tells you to click on a link to update your ID and password. THESE EMAILS ARE A HOAX. DO NOT CLICK ON THE LINK. NEVER PROVIDE YOUR ID AND PASSWORD IN AN EMAIL.
GPC will NEVER send you an email asking for your password. Please DO NOT EVER CLICK ON A LINK IN ANY EMAIL OF THIS TYPE. Doing so can cause malicious software to be downloaded and cause your machine to send out large numbers of these emails.
If you receive one of these emails, please delete it immediately. If you have questions or need to report a problem, please contact the OIT Service Desk at 678 891-3460.
Service Desk Hours
Monday - Thursday
7:00 a.m. to 7:00 p.m.
7:00 a.m. to 5:00 p.m.
Need help with a computer issue, software problem, or other technology related issue? Visit us at the Service Desk page to find answers or get help:
Monday - Friday
8:00 a.m. to 4:00 p.m.
8:00 a.m. to 4:00 p.m.
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