Service Desk Announcement Archive 2014
|Aug. 8th, 2014||
GPC Mobile App is Back Up!
We’re pleased to report that issues with the GPC Mobile App have been resolved. The problem yesterday was determined to be an overload on the server.
|Aug. 7th, 2014||
GPC Mobile App is Down!
The GPC Moble App is experiencing an outage for all users. The cause for this outage is currently unknown. As such, the anticipated time of resolution is also unknown. Technicians are currently investigating this outage.
|Jun. 26th, 2014||
Server Maintenance from 6/29 - 6/30! Network Upgrade on 6/29!
Sunday, June 29th, 12:00 midnight thru Monday, June 30th, 12:00 midnight (24 hours), the Student Information System (SIS) and related web applications will not be available due to scheduled maintenance.
Starting on Saturday June 28, 2014 at 7:00am to 11:00am, OIT will be performing an upgrade that will cause intermittent email access for employees using Webmail only. Once the upgrade is complete, employees will notice a new login screen for Webmail access (OWA). Also, on Sunday June 29, 2014 at 7:00am to 12:00pm, OIT will be performing network upgrades at Decatur Campus. This will disrupt email for employees during this time period.
|Mar. 12th, 2014||
Network Outage for 3/12/2014!
March 12, 2014 at 7pm, OIT will be replacing a damaged piece of equipment . This outage will last up to 1 hour. During this time all college services including WEB, SIS, iCollege, getmylogin, Banner, and campus to campus communications will be unavailable.
|Mar. 7th, 2014||
Network Outage for 3/7/2014!
Friday March 7, 2014 at 9pm OIT will be replacing a damaged piece of equipment that is not proving good performance to the network. This outage will last up to 30min. During this time all college services including WEB, SIS, iCollege, getmylogin, Banner, and campus to campus communications will be unavailable.
|Feb. 28th, 2014||
Network Outage for 3/2/2014!
In an effort to improve services OIT will be replacing equipment Sunday March 2, at 7am -11am at the Decatur campus location. During this period email services for all employees will be affected. This will not interfere with student email, Banner, WEB, or iCollege.
Service Desk Hours
Monday - Thursday
7:00 a.m. to 7:00 p.m.
7:00 a.m. to 5:00 p.m.
Need help with a computer issue, software problem, or other technology related issue? Visit us at the Service Desk page to find answers or get help:
Monday - Friday
8:00 a.m. to 4:00 p.m.
8:00 a.m. to 4:00 p.m.
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