Service Desk

Getting help for your technology needs is as close as a phone call, an email, the web, or a visit to one of our JagSPOT locations.
 
The Find a Service tab may be the best place to start if you are unsure of your particular needs.
 
In an effort to enhance our services we are striving to create an online self-service center that will provide you with the ability to search a knowledgebase for questions and support issues.
 
Quick Links
How may we help?
 
By Web
Submit a Service Desk ticket
Contact us by email
 

 
By phone
678-891-3460 - Service Desk
 
By Audience
 
By Land
jagSPOT Locations & Hours of Operation (pdf)
 
Alpharetta        Clarkston   
A-0125             CL-2350 
 
Decatur            Dunwoody
SF-2200           NE-160  
 
Newton
1N-2200
 

Critical Updates

 
May 16th, 2012
The Office of Information Technology will be performing additional upgrades to Banner starting at 11pm Thursday May 17th and finishing on Sunday May 20th at 6am.
 

Get Help

Need help with a computer issue, software problem, or other technology related issue?  Visit us at the Service Desk to find answers or get help.
 

Service Desk Hours

Monday - Thursday
7:00 a.m. to 7:00 p.m.
 
Friday
7:00 a.m. to 5:00 p.m.
 
Saturday and Sunday
12:00 p.m. to 5:00 p.m.
 

Chat Now

Monday - Friday
8:00 a.m. to 4:00 p.m.
Live chat by SightMax
Live Chat by SightMax