Service Desk

Getting help for your technology needs is as close as a phone call, an email, the web, or a visit to one of our JagSPOT locations.
The Find a Service tab may be the best place to start if you are unsure of your particular needs.
In an effort to enhance our services we are striving to create an online self-service center that will provide you with the ability to search a knowledgebase for questions and support issues.
Quick Links

Critical Updates

June 26th, 2014
Sunday, June 29th, 12:00 midnight thru Monday, June 30th, 12:00 midnight (24 hours), the Student Information System (SIS) and related web applications will not be available due to scheduled maintenance.
Starting on Saturday June 28, 2014 at 7:00am to 11:00am, OIT will be performing an upgrade that will cause intermittent email access for employees using Webmail only. Also, on Sunday June 29, 2014 at 7:00am to 12:00pm, OIT will be performing network upgrades at Decatur Campus. This will disrupt email for employees during this time period.


The Service Desk will be closed on Friday, July 4th, for the Independence Day holiday. We will resume normal operation at 7:00am on Monday, July 7th. For concerns or questions, please email us or call us at (678) 891-3460 and we will return your call on Monday, July 7th.

GPC Faculty and Staff members, did you know that you are eligible to participate in Microsoft’s Software Assurance Home Use Program (HUP)? This program will allow you to purchase a copy of Microsoft Office Professional Plus software at a nominal cost—less than $10! For more information, please log into the Employee Downloads page.

Service Desk Hours

Monday - Thursday
7:00 a.m. to 7:00 p.m.
7:00 a.m. to 5:00 p.m.

Get Help

Need help with a computer issue, software problem, or other technology related issue?  Visit us at the Service Desk page to find answers or get help:
By Web
Submit a Service Desk ticket

Contact us by email
By Phone

Chat Now

Monday - Friday
8:00 a.m. to 4:00 p.m.
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