Training Policies



IParticipation
Training classes are free and open all Georgia Perimeter College employees. Employees from any campus may attend classes on any other campuses. Employees who have attended a specific course previously are welcome to attend that same course again at any time, on any campus.
 
II.  Customized Training
We will gladly schedule training sessions specifically for departmental or other groups. A representative from the group should place a work order with the helpdesk to schedule training. A minimum of 3 participants are required. Times and dates are subject to the training personnel schedules and computer room availability (note: we can offer special training online via Wimba Classroom). If your group would like a modified version of a current training offering, we will try to accommodate that request whenever possible. Please let us know any specifics about your group's training needs as early as possible so we can develop training materials that are appropriate for your needs.
 
III.  Class Locations, Times, and Dates
The training schedule is planned one month at a time to allow maximum flexibility and to allow us to address changes in training needs. On all campuses, the times and dates are subject to computer room availability. In general, offerings will usually rotate between the Clarkston, Decatur, Dunwoody, Alpharetta, and Newton campuses each month in order to provide a fair opportunity for participation on all campuses. This  rotation is subject to computer room availability.

We also offer online instructor-led training via Wimba Classroom. Participants in our online training will receive an email when they register that includes the appropriate link and instructions for joining the session. For optimum experience we recommend a USB headset(note: OIT does not provide USB headsets to all employees-- you may need to work with your department head to purchase a headset) to fully participate in the audio portion of the training. However, you can also dial in to participate in the audio portion. There will be a 1800 number available after you enter the Wimba Classroom. Some online sessions are recorded and archived. These archived sessions may be made available to particpants or to the whole college.

We typically offer training Monday-Friday from 10a-Noon, 1p-3p, or 2p-4p. Occasionally we will offer evening classes and Saturday classes. If you have a special location, day, or time request please let us know.
 

IV.  Registration
It is important that participants use the online registration system to register for the desired classes. If you are unable to log into the system to register, please contact the GPC Service Desk 678-891-3460, send an email to servicedesk@gpc.edu, or visit http://www.gpc.edu/getmylogin to reset your password. Interested participants who are not registered may still attend a training course, but unregistered participants are not guaranteed a seat.  In the event that a class fills up, seating preference will be given to registered participants (see also Class Cancellation Policy).   
 
V.  Transcript Requests
At any time, you may request a transcript of classes that you have attended using the View My Transcript option in the Training Sign Up System.

To request a transcript, complete the following steps:

  1. Go to http://www.gpc.edu/signup
  2. Login using your GPC username and password.
  3. Click the View My Transcript link on the left menu.
  4. From the All Providers drop down list, select Instructional Technology (or the applicable training provider from whom you wish to obtain a transcript).
  5. Click Go.
If you have questions regarding your transcript, send an email to the Service Desk or submit a Service Desk ticket online.
 
VI. Class Cancellation Policy
We reserve the right to cancel or reschedule classes due to low registration or other extenuating circumstances. In general, every effort will be made to avoid canceling classes. However when it is necessary, participants who are registered for the class will be notified by e-mail as soon as it is possible. We also reserve the right to cancel classes with fewer than 3 participants registered. Any class that has zero (0) participants registered at least 2 hours before the scheduled class time is automatically cancelled.
 
VII. Recommendations and Suggestions
Please feel free to contact the helpdesk with any suggestions for classes to be added to the current offerings, changes in times or modifications to existing courses. While we cannot always accommodate every request, many new offerings are a result of employee suggestions.

Service Desk Hours

Monday - Thursday
7:00 a.m. to 7:00 p.m.
 
Friday
7:00 a.m. to 5:00 p.m.
 

Get Help

Need help with a computer issue, software problem, or other technology related issue?  Visit us at the Service Desk page to find answers or get help:
 
By Web
Submit a Service Desk ticket

Contact us by email
By Phone
678-891-3460
 

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