GPC Clarkston Campus Library -- Frequently Asked Questions (FAQ)
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Frequently Asked Questions (FAQ)

Help with Classes
How do I cite my sources?
How do I evaluate websites?
Do you have the book I need?
Do you have the textbook for my class?
Where are the course reserves for my class?
I want to learn more about the library.
What's the difference between a magazine and a journal?
Where the Learning and Tutoring Center and the writing and math labs?
Where is my instructor's office, what is her phone number, and what is her email address?

Your Library (GIL) Account
How can I tell when the items I have checked out are due?
Can I renew items from home?
Where do I pay the fine for an overdue book?
What happens if I don't pay my library fines?

Regent's Exam
Where can I find practice problems and essays for the Georgia Regent's Test?

Compass Exam
Where can I find online Compass Test Practice?

Technology Stuff
How do I get a copier refund?
Do you provide wireless and/or laptop internet access?
How can I print using my wireless access?
How do I print?
Do you have a FAX machine?
Do you have a scanner?
Where can I check my non-GPC email account?
Where are the computer labs?
Can I borrow a calculator?

Passwords and Accounts
What is the GALILEO password?
What is my GPC iCollege password?
What is my GPC Webmail password?
Where can I check my non-GPC email account?

Life at GPC
Where is admissions, financial aid, student accounts (for paying bills)?
Where do I turn in my: applcation, transcript, immunization forms, test scores, payments and other paper work?
How do I add and drop classes?
What do I do about a hold on my registration?
I have questions about online classes...
I need to see a Dean. Where do I go?
Where do I take my placement tests, Regents, and Compass?
Where can I get a parking dcal for my car?
Where can students park their cars?
Where can I get a copy of the student handbook?
Where can I get another copy of my class schedule?
Where are my classes?
How do I get a JCard?
Where can I get something to eat here at Clarkston?
I've lost an item. Is there a lost and found on this campus?
Where is the office of Continuing Enducation?
Where is my instructor's office, what is her phone number, and what is her email address?
Where is the Leanring and Tutoring Center and the writing and math labs?
What is GPC's FAFSA federal school code?
How does copyright law effect me?

Do you have the book I need?
We might; search GIL. If you know the exact title of the book, go to GIL and use the Exact Search page to look for the exact title.

Do you have the textbook for my class? We might; search GIL. If you know the exact title of the book, go to GIL and use the Exact Search page to look for the exact title. If we don't have it, go to the Online Bookstore or the Campus Bookstore.

Where are the course reserves for my class?
Course reserves are kept at the Circulation Desk. You must know the reserve number of the item you need in order to request it at the Circulation Desk. Learn how to find course reserves. Also, you'll need to show your JCard or another photo ID to check out the item.

I want to learn more about the library.
Who Was Jim Cherry and Facts About the JCLRC should help you learn more. If this is not enough, don't forget to ask a librarian.

What's the difference between a magazine and a journal?
Check out our Scholarly and Trade Journals vs Popular Magazines handout. It provides a great comparison of a journal and a magazine.

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Where is Learning and Tutoring Center and the writing and math labs?
The The Learning and Tutoring Center are in B Building. The English lab is in CB-1201, while the math lab is in CB-1207.

Where is my instructor's office, what is her phone number, and what is her email address?
First, check your syllabus. The instructor's office number, phone number, and email address should be included. For email addresses, use the employee email directory. For office locations and phone numbers, find and visit the appropriate academic department website, and then consult the faculty directory for that department.

How can I tell when the items I have checked out are due?
Go to GIL. Click Access my GIL account to. Login using your student ID nNumber (Your "900 number") and last name. You should see a list of the items you currently have checked out and their due dates. If you want to renew items from your GIL account, continue to the next question, Can I renew items from home?

Can I renew items from home?
Yes, if you have a computer with Internet access. Go to GIL. Click Access my GIL account to. Login using your student ID number (your "900 number") and last name. Check the box next to each item you wish to renew. Click the Renew Items button. How to Renew Items Online provides more details.

Where do I pay the fine for an overdue book?
To pay a library fine, go to the Circulation Desk on the second floor of the Clarkston Library. You can pay in cash or by check made out to Georgia Perimeter College.

What happens if I don't pay my library fines?
Once you owe fines of $15 or more, your library account is blocked. Borrowing privileges are suspended until the fines are paid. If you don't return a book and it's declared lost, your Banner (Oscar) account will be blocked. This means you will not have access to your transcripts, grades, accounts receivable, or graduation. Instead of getting fines, learn how to renew books online!

Where do I find practice problems/essays for the Regents Tests?
This site offers practice with the Regent's Reading and Essay tests.
To practice for the math portion of the Regents, the library has practice books available.

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How do I get a copier refund?
Fill out the Copier Refund Form from Auxiliary Services to request that a copier refund be credited to your JCard or V-card.

Do you provide wireless and laptop Internet access?
Wireless and laptop access are limited to currently registered GPC students, staff and faculty. Any one else who tries to connect to the internet using our wifi network or the laptop connections on the third and fourth floor, will see a login screen asking for a GPC email username and password.

How do I print?
To print from the library computers you must use your GPC JCard (see How do I get a JCard?) or purchase a V-card. Print your file as usual, then enter your name and a name for the item that you're printing. Go to one of the printer release stations on the second floor of the Library, swipe your card, then enter your name to login. Click the name of the item you wish to print, and click Print.

If you are connected to the Library's wireless network and need to print, go to Wireless Printing for Students and follow the on-screen instructions. Go to one of the printer release stations, swipe your card, then enter your name to login. Click the name of the item you wish to print, and click Print.

Do you have a FAX machine?
No. The fax machine nearest to campus is at Office Depot, 5064 Memorial Drive at Memorial College Avenue.

Where are the computer labs?
At Clarkston there are labs in CC-1180 and CL-2350. The Open Computer Lab Schedule lists computer lab locations and hours.

Do you have a scanner?
There is a scanner in the computer lab (CL-2350).

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Where can I check my non-GPC email account?
The Library computers provide access to all Web-based email services. If you're a currently enrolled GPC student, you also can check your email at any of the campus computer labs. Check their locations and schedules here.

Where can I turn in all manner of paperwork, pay my bills, see admissions and financial aid counselors, and use a guest computer while I am registering?
Enrollment and Registration Services is the place to go to turn in all admission and registration related paperwork and pay college bills. There are admission and financial aid counselors there as well as student accounts which will make change of $20 bills. You also pay for your placement tests at Enrollment and Registration and receive help adding and dropping courses, or even finding out your classes' locations.

I have questions about online classes...
You can email the online office at gpccol@gpc.edu.

I need to see the Dean. The Dean of Students' office is on the second floor of Building N (the Student Center).

Where do I take placement tests? First pay to take your exam at Student Accounts inside Enrollment and Registration at Building N, the Student Center. Then take your test in Building H Room 2180.

Where do I park and how do I get a parking sticker? There is a new parking deck near the tennis courts that offers students plenty of space for their cars. Students can obtain parking stickers from the Campus Police who have an office in Building G.

Where can I get a copy of the Student Handbook?
The Office of Student Life in Building N (the Student Center) has copies of the handbook.

Where can I get something to eat on campus? The Campus Cafe, located in Building N (the Student Center) serves breakfast, lunch, and sometimes early dinner. There are also vending machines located in Buildings N, B, and G.

Where is the Continuing Education Office? The Office of Continuing Education Office is in the white building across Indian Creek Drive next to Clarkston High School.

I've just lost an item. How do I get it back?
There are lost and founds in many buildings including the library. In addition, the Campus Police in Building G have a central lost and found. They are open seven days a week and are friendly to students trying to recover lost items.

What is the GALILEO password?
Go to GIL, click Get GALILEO password, and login using your student ID or 900 number and last name. (Take this interactive tutorial to learn how. Note: this tutorial requires Flash/Shockwave.)

What is my GPC Webmail password?
Go to the Get my Login page and enter your last name, the last four digits of your social secuurity number, your nine digit student ID number (your 900 number), and birthdate. You will then see your userID and have a chance to create your own password.

What is my GPC iCollege password?
Go to the Login Query page and enter your nine digit student ID number (your 900 number), and birthdate. You will then see your userID and have a chance to create your own password.

How do I get an JCard?
You must be a currently enrolled GPC student to get an JCard. Go to the Information Desk in Building N, to get your card made. ( Check the JCard office hours here.) The card is free, and you need it to print, check out books, and lots of other things. Please follow these procedures if your card is lost or stolen.

What is GPC's FAFSA federal school code?
Go to the FAFSA Federal School Code Search page and complete the form to get GPC's code.

Can I borrow a calculator?
There are up to four Texas Instrument calculators held at the Circulation desk as course reserves which GPC may check out with a valid student I. D. card for limited periods of time. Other patrons may borrow a calculator from the reference desk, depending upon availability.

How does copyright law effect me?
You can learn about GPC's Copyright Best Practices here. The sections which concern students are near the end of the document.

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